Privacy Policy 918kissapk — Our Commitment to Protecting Malaysian Players' Personal Data

This Privacy Policy applies to all users of the 918kissapk platform, including the website at 918kissapk.ws, the mobile application (where applicable), and all associated services. It covers all personal information you provide to us directly, as well as data we collect automatically while you use the platform.

918kissapk acts as the data controller under Malaysia's Personal Data Protection Act 2010. Any personal data processing we carry out is grounded in a valid legal basis — whether that is your consent, contractual necessity, a legal obligation, or the legitimate interests of this platform.

918kissapk collects two main categories of data — information you provide directly when registering or using our services, and data collected automatically by our systems:

918kissapk does not knowingly collect sensitive information such as medical data, religious beliefs, or sexual orientation. We also do not store credit or debit card numbers directly — all card transactions are processed through licensed third-party payment processors.

Personal data you provide to 918kissapk is used solely for the following purposes related to the provision of online casino and Sports Betting services to Malaysian players:

• Account Management: Creating, verifying, and maintaining your 918kissapk account, including the identity and age verification processes required by law.
• Transaction Processing: Deposits processed via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and winnings withdrawn directly to your Malaysian bank account.
• Service Provision: Gives you access to all 918kissapk games, including Live Casino, slots, football betting covering the Malaysia Super League and EPL, badminton, and e-sports.
• Platform Improvements: Analysing usage patterns in aggregate — not at an individual level — to improve platform performance and the overall user experience.
• Service Communications: Sending important notifications relating to your account, bonuses, or policy changes that you need to be aware of as a 918kissapk member.
• Legal Compliance: Fulfilling legal obligations, including anti-money laundering (AML) requirements and Know Your Customer (KYC) verification.
• Fraud Prevention: Detecting and preventing fraudulent activity, system manipulation, or the use of multiple accounts in violation of 918kissapk's terms.

918kissapk firmly upholds the principle that your personal data belongs to you. We does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.

However, there are limited situations where 918kissapk is required to share your data with the following parties, and only to the extent necessary:

• Payment Processors: The payment service providers we work with (such as FPX processors and Malaysian digital wallets) receive only the data required to complete your financial transactions.
• Game Providers: Live casino and game providers (such as Evolution Gaming and Pragmatic Play) receive session IDs for technical purposes only — not your full personal information.
• Anti-Fraud Services: Identity verification and fraud prevention service providers that assist 918kissapk in maintaining platform integrity for all players.
• Malaysian Authorities: Malaysian law enforcement agencies, courts, or regulators requesting data pursuant to a valid order or legal obligation.

All third parties working with 918kissapk are bound by strict data protection agreements and are not permitted to use your data for any purpose other than what is specified in those agreements.

918kissapk invests heavily in security infrastructure to ensure your personal data is protected at all times. The technical and organisational measures we have in place include:

• 256-bit SSL Encryption: All communications between your browser and 918kissapk servers are encrypted to the same standard used by Malaysian banking institutions.
• Secure Servers: Data is stored in data centres with strict physical access controls, 24/7 surveillance, and automated backup systems.
• Restricted Access: Only 918kissapk staff who require access to specific data in order to perform their duties are authorised to do so.
• Continuous Monitoring: Automated monitoring systems run 24/7 to detect and respond to any suspicious activity or unauthorised access attempts.
• Periodic Audits: Independent security assessments are conducted periodically by third parties to identify and address system vulnerabilities.

918kissapk retains your personal data for as long as your account remains active, and for the required period following account closure in accordance with legal and operational requirements:

• Active Account Data: Retained for as long as your 918kissapk account remains active, plus the post-closure period specified below.
• Financial Records: Transaction records (deposits and withdrawals) are retained for a minimum of 7 years in compliance with Malaysian accounting and tax legislation.
• KYC Verification Data: Identity verification documents are retained for 5 years following account closure, in accordance with Malaysian anti-money laundering legislation.
• Game Activity Logs: Game history is retained for 2 years for dispute resolution and audit purposes.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised from 918kissapk's systems.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact the 918kissapk support team.

918kissapk uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored in your browser that allow the platform to remember your preferences and settings.

Types of cookies we use:

• Essential Cookies: Required for core 918kissapk platform operations — login, session security, and payment functionality. Cannot be disabled.
• Functional Cookies: Remembering your preferences such as language, theme, and favourite table settings so you don't have to reconfigure them each time you visit.
• Analytics Cookies: Helps 918kissapk understand how players use the platform in aggregate — this data does not identify you individually and is used for platform improvements.

You can manage cookie settings through your browser. However, disabling essential cookies may affect the functionality of the 918kissapk platform.

The 918kissapk platform integrates third-party services such as game providers and payment processors. When you interact with these services, their own privacy policies apply to the data processing they carry out.

918kissapk is not responsible for the privacy practices of third-party platforms or websites. We recommend reading the privacy policy of any third-party service you access through our platform.

918kissapk is a platform exclusively for individuals aged 18 and above. We not personal data from children or minors. Should we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete it.

Parents or guardians who believe their child has registered on 918kissapk should contact our support team immediately at support@918kissapk.ws. We will investigate, close the account in question, and delete all associated data.

918kissapk reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or service improvements. Whenever the Privacy Policy is updated, the "Last updated" date at the top of the page will be revised accordingly.

For significant changes, 918kissapk will notify members via their registered email or through in-platform notifications. Continued use of 918kissapk following any amendments constitutes acceptance of the updated terms.

If you have any questions or concerns, or wish to exercise your data rights, please reach out to us through the following channels:

• Official Email: support@918kissapk.ws — We aim to respond within 3 business days for privacy-related enquiries.
• Live Chat: Available 24/7 on the 918kissapk platform for immediate enquiries.
• Response Time: Data rights requests are processed within 21 business days as stipulated under PDPA 2010.